The Changing Public Sector: A Practical Management Guide

The public sector in the UK underwent radical change during the 1980s and 90s. Consequently, managers and service professionals have had to adopt new ways of working and new skills. This text covers the strategy, finance, human resources, marketing, quality and information systems managers require. It provides managers, professionals and students with an understanding of each aspect of management, as applied in public sector organizations. The book also outlines ongoing changes which will have an impact on these organizations in the future, and discusses the implications for public sector management methods.