Supercommunicators: How to Unlock the Secret Language of...

Supercommunicators: How to Unlock the Secret Language of Connection

Charles Duhigg
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From the Globe & Mail & New York Times bestselling author of The Power of Habit, an investigation of what makes conversations work, & how we can all learn to be supercommunicators at work & in our lives. We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but who also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works?

Supercommunicators, Charles Duhigg argues, understand—some by intuition, some by hard-won experience—that there is a science to how human beings connect through words. They understand that whenever we speak, we're actually participating in three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing—&  then matching—each kind of conversation, & how to hear the complex emotions, subtle negotiations & hidden beliefs that color & inform everything we say. Our pasts, our values, our affiliations—our identities—shape every discussion we have, from who will pick up the kids to how we want to be treated at work.

With his trademark insight & clarity, Duhigg shows readers how to recognize these three conversations—& teaches us the skills we need to navigate them more successfully. Communication, he argues, is a superpower. By bringing readers into jury deliberations & fraught CIA recruitments, into Netflix's company-wide conversations about equity & the writers' room of The Big Bang Theory, we learn why some people are able to make themselves heard—& to hear others—so clearly. We learn how to recognize & leverage the hidden layers that lurk beneath every conversation. In the end, we learn a simple but powerful lesson: We can connect with anyone, as long as we understand how conversations work.

Year:
2024
Publisher:
Doubleday Canada, Penguin Random House Canada
Language:
english
Pages:
320
ISBN 10:
0593243919
ISBN 13:
9780593243916
File:
EPUB, 12.54 MB
IPFS:
CID , CID Blake2b
english, 2024
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