Mastering Facilitation : A Guide for Assisting Teams and Achieving Great Outcomes

Or, perhaps, we've had to be the mediator in a family dispute closer to home, or managed a discussion between two, feuding friends or colleagues. One way or another, chances are, all of us has have been a facilitator at some point in our lives. With the ever-growing demands placed on facilitators, this book delivers methodical, structured approach to facilitation. This book is the definitive guide to instruct and assist facilitators - both new and experienced - with a set of guidelines and underlying theory that will benefit any facilitator, whether as a mediator between two individuals, single-handedly facilitating a group of one hundred, or working as part of a facilitation team in a multinational corporation. The first part of the book, develops the core basic skills of those new to the art of facilitating. There are many examples and exercises to show the reader how to apply them in different situations.^